Delivery

The Products are delivered exclusively in the following geographical areas: Metropolitan France (delivery time 1 to 7 working days), Corsica (delivery time 1 to 21 working days), Continental Europe (delivery time 1 to 21 working days). The Company undertakes to make every material and human effort to have the Products delivered as soon as possible. These may vary according to the Customer's geographical area, the delivery method chosen or the Product ordered. If the 30-day delivery deadline is exceeded, except in cases of force majeure, the Costumer may request the termination of the contract by registered letter with acknowledgement of receipt, after having instructed the Company, according to the same terms, to make the delivery within a reasonable additional period of time, and if the Company has not done so. In this case, the Costumer will be reimbursed within 30 days if payment has already been made. In the event that delivery is impossible due to an error in the address given by the Client, the Company will contact the Costumer as soon as possible to obtain a new delivery address and any additional delivery costs will be borne by the Costumer. Moreover, the Company's liability cannot be engaged for reasons related to the exceeding of delivery times and without limitation: in periods of high demand, such as the holiday season, for delays caused by reasons of force majeure, i.e. due to the occurrence of an unforeseeable, irresistible event beyond its control, for facts attributable exclusively to the carrier responsible for delivery. No compensation or refund or cancellation of the contract may be requested in this respect. The delivery is made, according to the Customer's choice and according to the prices indicated on the Site: to the address indicated by the Customer at the time of his Order - to one of our partner points as indicated on the Site (for the withdrawal of the Products, a valid identity document will be required. Failing this, the Products ordered cannot be delivered to the Customer. The delivery is made by the carrier according to its current deadlines. The Customer may be delivered to his home with hand-delivery. In case of absence, the Products will be delivered to letter boxes or post offices. If the Customer has not picked it up within 10 days, the package will be returned to the sender.